Answering Service

5 Replies
am - October 20

Does anyone know if we are charged everytime we call the answering service?

 

Confused - October 20

What answering service are you talking about?

 

am - October 20

A doctor's answering service. When it is after hours and you have to leave a message with the answering service for the doctor to call you back,

 

Jbear - October 20

No, you shouldn't be charged. You can ask your doctor to be sure, but I've never been charged for that, either with my doctor or my kids' doctor.

 

jen - October 20

Just out of curiosity....how many times have you called?

 

am - October 21

I had to call twice last night because the doctor was in surgery. I had some cramping I was concerned about. Anyways, when I called back the second time the guy at the service was like, "this is your second call, right?' but he said it in a way that made me think that he was taking down every last bit of info of my calls. I know it goes back to the doctor's office (obviously they have to doc_ment it), but then I started wondering if (in case it is NOT an emergency - and turns out it wasn't for me yesterday), do they charge me for "bugging" them like that...lol...anyways, I will ask my doctor when I see her. Thanks!

 

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